VOLUNTARY CESSATION OF CREDIT CARD BUSINESS

A credit card issuer refers to a bank or a corporation that offers the use of its credit card
A credit card issuer may undertake voluntary cessation of its business
A request for approval of a voluntary cessation of business shall be accompanied by a plan of cessation of operations
WHAT IS A FOREIGN CORPORATION?

A foreign corporation is one formed under laws other than those of the Philippines’ and whose laws allow Filipino citizens and corporations to do business in its own country
A foreign corporation has the right to transact business in the Philippines
A foreign corporation must have a license to do business in the Philippines
HANDLING OF CREDIT CARD RELATED COMPLAINTS, INQUIRIES AND REQUESTS

Billing statement refers to the regular statement of listing of the purchases, payments and other debits and credits made to the credit card account within the billing cycle
The credit card holder may report any billing error or discrepancy to the bank
In case a credit card is lost, any transaction made prior to reporting by the cardholder shall be for his account
SUSPENSION, TERMINATION OF EFFECTIVITY AND REACTIVATION OF CREDIT CARDS

A cardholder may cancel his credit card account with any bank anytime
A bank may initiate suspension of a credit card account for any valid reason
The credit cardholder has the right to appeal the suspension of his credit card
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